Why haven't I received account details or a course joining message?

Modified on Fri, 13 Mar at 12:13 PM

Possible reasons for this.

1) You have not created an account on the E-Learning Server.

Please see: How do I create an SNOMED CT E-Learning Server account?

2) The message is not be reaching your inbox due to spam filtering or your organization's email filtering rules.

Please see: Why don't I get messages from the E-Learning Server?

3) You have not have been enrolled on the course.

Please note that if you have successfully enrolled, the course will be available to access within the E-Learning platform straight after enrolment. (select 'My Courses' to view all courses you are enrolled onto).

If you feel you have created an account / enrolled onto a course but are not able to access it please email us at elearning@snomed.org